Deliveries by La Poste
Each order is shipped within 48 hours * (Monday to Friday – orders placed on weekends are shipped the following Monday). As soon as your order is ready to be dispatched, you will receive a confirmation email, from that moment, you can take into account the times specified below.
The estimated delivery time is 2 (two) working days for economy parcels and 1 (one) working day for priority parcels for Switzerland. All parcels are shipped by La Poste. The estimated delivery time for international orders is as follow:
- Africa 15-25 days
- Asia 8-10 days
- Central America 8-12 days
- Europe (outside Switzerland) 5-7 days
- North America 8-12 days
- Oceania 9-15 days
- South America 15-20 days
Price of delivery
All orders of CHF 150 and above enjoy free delivery, while a nominal delivery charge of CHF 7.00 for the economy parcel and CHF 9.00 for the priority parcel is applied on your order. You can choose your delivery option at the check-out (this applies to Switzerland and Lichtenstein only).
Damaged parcel or missing items?
In the event of a delivery problem with your order, contact us on email@example.com indicating the order number along with the problem description. The costs of returning the faulty items are covered by us.